FAQS

Lets answer some of those burning questions!

 
 

How does the booth work?

Grab a prop when ready, simply touch the screen to start, strike a pose and smile! In less than 10 seconds you can collect your instantly dry prints. It really is that easy. A Canary attendant will be on hand to help you take the best pictures possible!

Is set up time included in my hire?

Yes! But you will always get the full operational booth time stated in your package. Set up and take down time is always part of the package cost, but outside of the operation hire time. It will take us round 60 minutes to set up so we like to arrive at your venue an hour before the booth is needed unless otherwise agreed upon.

How much space will it take up?

To make sure you get the best from our open-air booth the ideal area required is a floor space of 2.2m x 2.2m. This will allow enough space for our backdrop, prop-box and table and for easy access to be photographed.

How many people can I get in the booth?

As our open-air photobooth has no walls, our booths can comfortably fit from 2 to 8 people. We don’t like squashing people into confined spaces so we set up a whole area for your photo taking pleasure and we frequently capture shots of 10 or more people.

What about props?

All of our packages come with a fabulous box of props for you and your guests to choose from so you can keep coming back for even more fun!

Do we get digital copies?

Yes absolutely! As well as receiving printed photographs (package dependent)from the duration of your event, your images will be available via an online gallery. This allows both you and your guests to view, like, share and download the images. We even include a copy of the pictures too as part of your package. After your event we can provide you with a memory stick of high-resolution images of all the pictures taken in the photo booth (package dependent).

Do the images print instantly?

Yes! Using our state-of-the-art thermal dye sublimation printer ensures that our photos are immediately touch dry and waterproof.

Can we customise the prints?

Absolutely. Part of our service is to provide free of charge a personalised theme for your template. All you need to do is provide us with either artwork or the desired message 2 weeks before your event date.

Who takes the photos?

We Do, you do, or the person next to you! All of our photo booths are operated using our easy to use touch screen computers.

Who’s there to help?

We always have at least one Canary attendant at your event to make sure that everyone is ready for each photo and to guide guests on how to get the best shots.

How and when do I pay?

All we need is a 20% deposit of the total booking fee to secure your date with us. The final payment will then have to be paid 30 days before your event date. Payments can be made via bank transfer.

Can I customise the Canary photobooth?

Oh Yes! Our booth is ideal for working within the theme of an event or branding needs. This will mean that our photobooth is truly unique to your event. Both the front and the back faces of the booth are fitted with interchangeable foamex panels which are fully customisable and avaliable as an optional extra to our packages. This is a truly exciting aspect to our booth so please contact us for more details and to find out more about our awesome in-house degign service.

What are the power requirements for your booths?

All of our booths require a standard 13A power source, we have an extension lead, but we will need access to a power socket that is specifically dedicated for the booth.

Are you insured?

Yes, of course. We are covered by Public Liability Insurance. If your venuw needs a copy just ask and we can supply them with this.

How do you manage privacy & data?

Good question! Please click the following link to read how we manage your privacy and data throughout the process. [Privacy&Data]

 

Terms and Conditions 

Payment

A deposit of 20% of the booking cost is payable upon booking. The booking is not confirmed until the deposit is received by CANARY PHOTOBOOTHS. The outstanding amount must be paid to CANARY PHOTOBOOTHS 30 days prior to the event.

If booked within 7 days of the event, a non-refundable full payment must be made within 48 hours of booking.

If the balance of the booking cost are not received more than 30 days before the event date, the booking can be cancelled and the client will forfeit the deposit.

If the client requests use of CANARY PHOTOBOOTHS services in excess of the time noted on the Booking Form, this will be billed at a £50 hourly rate for each additional hour, this is to be paid cash direct to the booth host at the event.

Under no circumstances will CANARY PHOTOBOOTHS deliver the photobooth if full payment has not been received.

Delivery Surcharge

A delivery surcharge will be applied to all bookings that are 50 miles from RM11, CANARY PHOTOBOOTHS reserve the right to add an additional charge per mile, this is subject to increase dependant on the location.

Cancellation

If the hirer cancels within 14 days of booking, the Deposit will not be returned.

Prior notice is required of changes to the time and date of the event.

CANARY PHOTOBOOTHS cannot be held responsible for unforeseen delays at the venue.

Privacy

CANARY PHOTOBOOTHS will not sell your details to any third party and will take reasonable measures to ensure that your details remain confidential.

Hire, Fees, and Services Delivery, set up and removal of the Photobooth are included in the hire fee. Time taken to deliver, set up and remove the PhotoBooth will be outside the rental period. A trained photo booth operator will be within close proximity of the PhotoBooth at all times to ensure smooth running.

At all times care will be taken by CANARY PHOTOBOOTHS to ensure delivery of high quality photo strips, however, should equipment failure or damage caused by personal injury or guests occur, liability is limited to monies paid.

The hirer will be liable for any damage caused to the photo booth within the duration of the hire.

The client must ensure adequate space is available for the photo booth, access to 13A power within 2m of equipment, all doorways and access paths provide adequate space to fit the photobooth without incurring damage.

Photobooths will not be set up outside.

Use of Images

The client gives permission for all photos taken during the event to be used on CANARY PHOTOBOOTHS website, social media accounts and other promotional material.

Indemnification

CANARY PHOTOBOOTHS will not be liable for failing to perform under the Agreement by the occurrence of any event bey ond our reasonable control, including a labour disturbance, Internet outage or interruption of service, communication outage failure by a service provided to us to perform, fire, threatened or actual act of terrorism, natural disaster, or war.

Miscellaneous

The booth box operator may stop the usage of the PhotoBooth at any time during the event if they feel that the PhotoBooth is being misused in a way that is dangerous to any persons or potentially damaging to the product. Any variations to these Terms & Conditions must be agreed to in writing by the booth box.

The client agrees that in all circumstances, CANARY PHOTOBOOTHS liability is limited to an amount equal to the booking cost and not be liable for indirect or consequential damages.