COVID-19

INTRODUCTION

During the current Covid-19 outbreak / pandemic, it has become necessary for Canary Photobooths to introduce additional safety / hygiene measures within our operating guidelines to reduce the risk and spread of coronavirus.

We have updated and amended our operating guidelines and will continue to update when any changes to government guidance is introduced.

Canary Photobooths will review the guidelines upon any changes to the government guidelines, and on a monthly basis to ensure information is up to date and relevant – for the purpose of our direct staff, customers, guests and any other people who may come into contact with us.

GUIDELINES REVIEWED: 01/09/2020
ASSESSMENT CARRIED OUT BY: HELEN PRIOR AND PAUL HAMMOND, PROPRIETORS NEXT REVIEW: 15/06/2021

GUIDELINES

PRIOR TO EVENT TAKING PLACE

  • Canary Photobooths will arrange a call and/or email with all clients / customers 4-6 weeks prior to a booking to discuss any health and safety concerns the client may have regarding their event / booking. This may involve contacting the event coordinators / managers to ensure Canary Photobooth can operate and setup in a safe manner. Notes will be made internally on our systems to location, time, any risks there may be in the venue.

  • No face-to-face consultations to occur for the foreseeable future. All consultations and meetings with customers to take place via Call or Email.

  • Canary Photobooths attendants will take lateral flow tests before attending your event making sure they are safe to work. If Canary photobooths are unable to provide an attendant due to staffing levels where self-isolation is required or unable to work - this will mean cancelling the booking with full refund of any payments.

  • On the date of the event, Canary staff will wash their hands frequently throughout the evening using soap and water for 20 seconds, and use the provided 100ml hand sanitiser frequently.

Canary to ensure all surfaces of equipment, all props, all photobooths are fully cleaned and sanitised prior to delivery.

DURING BOOKING

• All equipment including photobooths, props, prop boxes and any other
items that will / may come into contact with guests must be deep cleaned before and after any event.

COVID-19 Health & Safety Guidelines

Canary Photobooths
Sunnings Lane, Upminster, Essex, RM14 2DQ

  • Clear entrance to photobooth to allow social distancing and reminder signage to sanitise hands and enter only in a social / family bubble; and the use of tape on the floor to remind clients / customers of social distancing.

  • Hand sanitiser provided for personal use of Canary staff - and for customers and clients at the events using a pump bottle.

  • Cleaning of all props that are used each session – using a separate box for all used props to be placed to be sanitised and replaced back into the provided prop box – cleaned with antibacterial wipes / approved sprays.

  • Cleaning of all surfaces of the photobooth at 15 minute intervals to ensure clean and safe – including screens and regularly touched surfaces.

  • All Canary staff to wear face coverings for the duration of the booking and during setup / dismantling. Preference of use of physical masks and face coverings as an alternative to a visor.

  • All prints to be collected from the printer by customers individually to prevent cross contamination with the tray of the printer to be sanitised at 15 minute intervals as per the guidelines above.

  • Canary staff to continually remind clients / customers / guests of the current guidelines, actively offer all people entering the booth to use sanitiser before use.

  • Preventing access to any guests to our facilities if not co-operating with the current guidelines or they pose a risk to other guests / staff.

  • Full close down of photobooth at events immediately if any practices from the venue / guests / clients at the event pose a risk to members of the public and or Canary staff as per our standard terms and conditions.

DURING SETUP / DISMANTLING

  • Canary staff to enter the venue prior to the booking to ensure safe setup and discuss with event organiser / coordinator / client to agree dedicated space to setup.

  • Use of red ropes and stanchions to cordon area of venue to setup safely removing risk of customers and members of the public entering setup area.

  • Arrive 60 minutes prior to start time to allow setup for increased social distancing.

  • Full deep cleaning of equipment before setup time using antibacterial wipes and approved sprays.

ADDITIONAL PROCEDURES

• No events / bookings to take place in any venue subject to a local lockdown where Government restrictions are in place preventing such event taking place.

OPERATIONAL GUIDELINES

Our full operational guidelines including this guide is available to view on our website at www.canaryphotobooths.co.uk/COVID_19

ADDITIONAL TERMS AND CONDITIONS FOR BOOKINGS

Canary Photobooth are doing everything possible to accommodate all bookings that have / will be affected by the Covid-19 Pandemic and have added additional terms and conditions to support with clients and their changes of venues / dates.

For existing bookings taking place before 21st June 2021

If a client’s date has been affected by the Covid-19 pandemic and is unable to go ahead due to government restrictions (such as closure of venue, restricting of only 15 guests etc) – the following options are available to the client.

  • If the client must move their date, this can be arranged subject to availability in the Canary Photobooth booking calendar. This will be at the original agreed price with no additional charge for moving the date. The client will also retain any discount / special offer applied. If Canary are unable to provide availability for the new date for the same / similar product offering – a refund of the deposit will be offered plus any balance payments made – THIS IS ONLY APPLICABLE IN THE EVENT OF GOVERNMENT RESTRICTIONS IN PLACE DUE TO COVID-19. Any other cancellations will result in forfeiting the deposit.

  • If the client must move their venue, this can be arranged subject to availability in the Canary Photobooth booking calendar. This will be at the original agreed price with no additional charge for moving the date – however any additional mileage over 50 mile radius of Sheffield office will be added to the invoice at the current mileage rate of £0.40 per mile E/W over 50 miles to the venue. If Canary are unable to provide availability for the new venue for the same / similar product offering due to long distance / lack of availability – a refund of the deposit will be offered plus any balance payments made – THIS IS ONLY APPLICABLE IN THE EVENT OF GOVERNMENT RESTRICTIONS IN PLACE DUE TO COVID-19. Any other cancellations will result in forfeiting the deposit.

  • If the client has a date of booking approaching up to April 2021, and is concerned / anxious around their booking going ahead, they are allowed to place an additional date in our calendar free of charge to allow more flexibility. The additional date must be after the existing date and in 2021 onwards and there must be availability in our Canary calendar for the same service / similar. The date will be held, up until 4 weeks of the original date where a final meeting / consultation with the client will decide to proceed with the original date or move booking to the new provisionally booked date and to move the booking over on the online invoice.

  • Clients will be required to pay full balance no later than 7 days prior to event (usually 28 days) – this will allow additional flexibility to ensure event is still going ahead. If balance is not paid or notification of changes to booking this will mean forfeiting the deposit. COV-19 Health & Safety Guidelines Canary Photobooth & Event Hire, Unit 8 Petre House, Petre Street, Sheffield, S4 8LJ

  • Client must notify of any booking changes up to 7 days prior to booking. Non notification of changes to booking will mean forfeiting the deposit and a refund of any other balance payments made.

RISK ASSESSMENT

To view our risk assessment document, please click the following link to download. RISK ASSESSMENT 2021